Mastering Effective Administration: Tools & Techniques for Peak Performance

Administrative Skills

Mastering Effective Administration: Tools & Techniques for Peak Performance

This intensive 5-day training program, delivered by the Oxford Institute of Training and Education, equips administrative professionals and managers with cutting-edge tools, methodologies, and best practices to optimize efficiency, streamline workflows, and enhance organizational performance. Participants will gain hands-on experience in modern administrative strategies, from advanced communication techniques to digital workflow automation, ensuring they can drive productivity and operational excellence in fast-paced work environments.

Target Audience

By the end of this course, participants will be able to:

Apply best practices in office and operational administration for maximum efficiency.
Utilize digital tools to streamline administrative tasks.
Enhance communication and coordination across teams and stakeholders.
Develop time management and prioritization strategies for high productivity.
Implement problem-solving and decision-making frameworks for administrative challenges.
Lead with confidence in managing resources, deadlines, and team dynamics.

Target Audience:

This course is ideal for:

Administrative Managers & Officers
Executive Assistants & Office Coordinators
Operations and Departmental Managers
Professionals transitioning to leadership roles
Team Leaders overseeing administrative workflows

Course Outline

5-Day Training Course Content:

Day 1: Foundations of Professional Administration

The evolving role of administrators in modern organizations
Core competencies of high-performing administrative professionals
Case study: Benchmarking administrative excellence

Day 2: Digital Tools & Automation for Efficiency

Data management and reporting best practices
Workshop: Optimizing workflows with technology

Day 3: Advanced Communication & Stakeholder Management

Professional email, meeting, and reporting protocols
Managing upward (executives) and cross-functional collaboration
Role-play: Handling difficult conversations and conflicts

Day 4: Time Management & Productivity Hacks

Prioritization frameworks (Eisenhower Matrix, Agile sprints)
Reducing bottlenecks in administrative processes
Practical exercise: Designing a productivity roadmap

Day 5: Leadership in Administration

Delegation and team coordination strategies
Crisis management and quick decision-making
Action plan: Implementing learnings in the workplace

Available Dates

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#	Date
	May 5, 2025
	June 2, 2025
	July 7, 2025
	August 4, 2025
	November 3, 2025

Participant Type: Company Person

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Administrative Skills