1. Introduction to HR for Non-HR Professionals:
   • Overview of HR’s role in the organization.
   • Key HR functions and their relevance to management.
   • HR terminology simplified for non-HR professionals.
2. Recruitment and Selection:
   • Understanding workforce needs and designing job descriptions.
   • Interviewing techniques to identify top candidates.
   • Avoiding bias and ensuring inclusivity in hiring practices.
3. Employee Relations and Workplace Engagement:
   • Building positive relationships with employees.
   • Conflict resolution and handling grievances effectively.
   • Techniques for fostering engagement and motivation.
4. Performance Management and Feedback:
   • Setting clear objectives and expectations for employees.
   • Conducting effective performance reviews and evaluations.
   • Providing constructive feedback and addressing performance gaps.
5. Compliance and Legal Essentials:
   • Overview of labor laws and compliance requirements.
   • Managing workplace policies and procedures ethically.
   • Handling disciplinary actions and terminations responsibly.

Upon completing this course, participants will have the knowledge and skills to handle HR issues effectively within their roles. They will be able to recruit and onboard team members, manage employee performance, and address workplace challenges while ensuring compliance with labor laws. This program empowers managers and supervisors to build strong, motivated, and productive teams, contributing to their organization’s overall success.