Module 1: Fundamentals of Critical Thinking

• Definition and importance of critical thinking in government roles.
• Key components of critical thinking: analysis, evaluation, and reasoning.
• Identifying and overcoming common barriers to critical thinking.

Module 2: Problem-Solving Techniques

• Systematic approaches to problem identification and analysis.
• Tools for generating and evaluating potential solutions.
• Prioritizing solutions based on feasibility, impact, and alignment with goals.

Module 3: Decision-Making Processes

• Steps in structured decision-making: defining objectives, generating alternatives, and selecting the best option.
• Balancing short-term and long-term considerations in decisions.
• Incorporating ethical and organizational perspectives into decision-making.

Module 4: Mitigating Cognitive Biases

• Recognizing common biases, such as confirmation bias and anchoring.
• Techniques for reducing the influence of biases on decisions.
• Promoting objective and evidence-based decision-making practices.

Module 5: Innovation and Creativity in Decision-Making

• Encouraging innovative thinking to address complex challenges.
• Techniques for brainstorming and fostering creativity in teams.
• Integrating creative solutions with practical implementation plans.

Module 6: Communicating Decisions Effectively

• Structuring and presenting decisions clearly to stakeholders.
• Building consensus and gaining buy-in for proposed actions.
• Addressing feedback and objections professionally.

Module 7: Practical Applications and Case Studies

• Real-world scenarios requiring critical thinking and decision-making in government.
• Hands-on exercises to analyze problems, evaluate options, and make decisions.
• Group discussions on lessons learned and strategies for improvement.

This course empowers public sector professionals to approach challenges with confidence, making well-informed decisions that enhance organizational performance and align with public sector objectives. By fostering critical thinking and innovative problem-solving skills, participants will contribute to more effective governance and operational excellence. Delivered by the Oxford Institute of Education and Training, this program ensures attendees leave with actionable strategies to tackle complex decisions and drive meaningful outcomes in their roles.