Performance Auditing 101: Driving Results in Public Services

Offered by the Oxford Institute of Education and Training, this course provides a practical introduction to performance auditing in the public sector. It focuses on evaluating the efficiency, effectiveness, and economy of government programs and services. Participants will learn to assess whether public resources are being used optimally and make recommendations to improve outcomes. Through real-world case studies and hands-on exercises, this course equips attendees with the skills to conduct impactful performance audits that drive better results in public services.

Target Audience

Course Objectives
By the end of this course, participants will be able to:

Understand the principles and objectives of performance auditing in the public sector.
Evaluate the efficiency, effectiveness, and economy of public programs.
Identify performance gaps and recommend solutions to improve service delivery.
Design and execute performance audits using established frameworks.
Analyze and interpret performance data to support decision-making.
Develop and present actionable recommendations to stakeholders for optimizing results.
Target Group
This course is ideal for:

Government auditors and performance analysts.
Public sector managers responsible for program evaluation and improvement.
Compliance officers seeking to expand their auditing capabilities.
Professionals transitioning into performance auditing roles.

Course Outline

Introduction to Performance Auditing

  • Definition and scope of performance auditing.
  • Importance of efficiency, effectiveness, and economy in public services.
  • International standards and frameworks for performance audits (e.g., INTOSAI, OECD).

Understanding Performance Indicators

  • Key performance indicators (KPIs) in public sector operations.
  • Setting measurable goals and benchmarks.
  • Evaluating program objectives and aligning them with policy outcomes.

Planning a Performance Audit

  • Identifying audit objectives and defining the scope.
  • Assessing risks and prioritizing areas for review.
  • Developing an audit plan with clear timelines and deliverables.

Conducting the Performance Audit

  • Techniques for gathering and analyzing performance data.
  • Reviewing processes, workflows, and resource allocation.
  • Identifying inefficiencies and areas for improvement.

Evaluating Outcomes and Impacts

  • Measuring the success of public programs and initiatives.
  • Assessing cost-effectiveness and value for money.
  • Comparing actual performance with expected results.

Reporting and Recommending Improvements

  • Writing clear and impactful performance audit reports.
  • Presenting findings and recommendations to stakeholders.
  • Using audit insights to influence policy and improve operations.

Case Studies and Practical Exercises

  • Real-world examples of performance audits in public services.
  • Hands-on activities to evaluate program efficiency and effectiveness.
  • Group discussions on challenges and best practices in performance auditing.

Enhanced Practical Experience:
This course incorporates interactive sessions, including simulated performance audits of public sector programs. Participants will practice setting performance benchmarks, analyzing workflows, and evaluating resource utilization. Through case studies and collaborative problem-solving activities, attendees will gain the confidence to identify actionable solutions that improve public service delivery.

Offered by the Oxford Institute of Education and Training, this program ensures participants are well-prepared to conduct impactful performance audits, driving accountability, efficiency, and better results in public services.

Available Dates

Register for the Course

Course Date

#Date
March 3, 2025
May 5, 2025
July 7, 2025
September 1, 2025
December 1, 2025

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